Online General Data Service Agreement
Data Recovery and Data Transformation (Data Scrubbing) Services
This agreement is between DataSoft Corporation, Fort Lauderdale, Florida USA and , , on
day of , .
Services to be Performed:
Perform Data Services on clients Sage 50 or Peachtree Accounting
Client has requested: . Data Recovery
Our Data Services are charged at a Fixed Rate. If the client
requests services that are not included in our base offering, there will be an
additional charge. Prior to any additional charge,
will be notified and approve any additional charges.
This does not guarantee 100% recovery of all
data. There will be no charge if we are unable to repair or correct the
issue. If some records have been damaged beyond recognition, or does
not exist in the dataset
, there is nothing we can do to retrieve
it. Our Data Recovery Service will repair any damaged files
and correct any balances associated with damaged transactions.
If damaged transactions are unable to be recovered, we can provide you with documentation of what needs to be
corrected. It is
responsibility to edit or to enter
any missing or damaged transactions.
Each Company dataset
is considered a separate Data Service
job. If you have more than 3 companies that need the same
service, please contact us directly for pricing.
If you request us to review multiple backups or datasets from
the same company, there will be an additional charge of
$250 per dataset
. We will review and assess each dataset
determine which one is more complete and functional. Timeline
Each Data Service job is our top priority. We do not charge extra to
have your job expedited during normal business hours. If you
wish to have your work performed after normal business hours, there
may be an extra fee to cover Employee overtime. Please contact
us if you wish to schedule an after-hour service.
Turnaround time depends upon the amount of damage, job definition,
size of dataset
, and workloads. Normal turnaround time is 4 to
6 hours for Data Recovery Service, and up to one day for Data
Transformation (Data Scrubbing, Fiscal Period Changes) services.Data Protection
If your Company requires a Non-Disclosure Agreement, you are welcome
to use ours or supply your own. Our NDA Agreement is
located in our Data Service pages.
Our servers and website are secure. We will only retain your
data for 3 days. This period is only used for follow up
questions for Technicians. All data, documents, and
materials related to your Company will be destroyed after the 3-day
period. If you have questions or need assistance after the
3-day period, you will need to resupply us with your dataset
DataSoft understands the sensitivity of your data. We will take
all efforts to protect it.
We do not store your Credit Card Number, CID or Expiration Date in our system. After your credit card has been processed only the last 4 digits will remain within our systems. This is used to reference any billing inquiries you may have.
Work Requested by Client:
Our Contact Information
Fort Lauderdale, FL 33312
Business hours Monday - Friday, 9:00am - 5:00pm Eastern Time