Submit Your Damaged Sage 50 and Peachtree Data Files - Data Recovery

Ready to submit your damage Sage 50 / Peachtree Accounting data files to DataSoft?

There are different levels of service available.  See pricing for details.

How does this Service work?

  1. Complete the form below.
  2. You will receive an email with a link to upload your damaged data files.
  3. Work will be performed.
  4. You will receive an email with a link to download your data.
  5. You restore you repaired files on your computer.

Your email will also contain instructions for gathering your data files as well as instructions to restore the fixed data.  If you have any questions please contact us.

 

Type of Service*

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Company Contact Information

Contact Name*
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Your Email*
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Company Name*
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Company Address*
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Credit Card Information

Your card will not be charged until the job is completed.


Name on Card*
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Credit Card Number*
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Expire Month*
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Credit Card CID*
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Credit Card Billing Same as Company

Credit Card Address*
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Problem with Data*
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Sign your Name below. This is used for an agreement on the next page for your approval.
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Online General Data Service Agreement
Data Recovery and Data Transformation (Data Scrubbing) Services


This agreement is between DataSoft Corporation, Fort Lauderdale, Florida USA and , , on day of , .


Services to be Performed:
Perform Data Services on clients Sage 50 or Peachtree Accounting Dataset.
Client has requested: . Data Recovery


Fee
Our Data Services are charged at a Fixed Rate.  If the client requests services that are not included in our base offering, there will be an additional charge.  Prior to any additional charge, will be notified and approve any additional charges.

This does not guarantee 100% recovery of all data.  There will be no charge if we are unable to repair or correct the issue.  If some records have been damaged beyond recognition, or does not exist in the dataset, there is nothing we can do to retrieve it.  Our Data Recovery Service will repair any damaged files and correct any balances associated with damaged transactions.  If damaged transactions are unable to be recovered, we can provide you with documentation of what needs to be corrected.  It is responsibility to edit or to enter any missing or damaged transactions.

Each Company dataset is considered a separate Data Service job.  If you have more than 3 companies that need the same service, please contact us directly for pricing.

If you request us to review multiple backups or datasets from the same company, there will be an additional charge of $250 per dataset.  We will review and assess each dataset to determine which one is more complete and functional.

Timeline
Each Data Service job is our top priority. We do not charge extra to have your job expedited during normal business hours.  If you wish to have your work performed after normal business hours, there may be an extra fee to cover Employee overtime.  Please contact us if you wish to schedule an after-hour service.

Turnaround time depends upon the amount of damage, job definition, size of dataset, and workloads.  Normal turnaround time is 4 to 6 hours for Data Recovery Service, and up to one day for Data Transformation (Data Scrubbing, Fiscal Period Changes) services.

Data Protection
If your Company requires a Non-Disclosure Agreement, you are welcome to use ours or supply your own.  Our NDA Agreement is located in our Data Service pages.

Our servers and website are secure.  We will only retain your data for 3 days.  This period is only used for follow up questions for Technicians.  All data, documents, and materials related to your Company will be destroyed after the 3-day period.  If you have questions or need assistance after the 3-day period, you will need to resupply us with your dataset.  DataSoft understands the sensitivity of your data. We will take all efforts to protect it.
We do not store your Credit Card Number, CID or Expiration Date in our system. After your credit card has been processed only the last 4 digits will remain within our systems. This is used to reference any billing inquiries you may have.

Agreed


Signed:

Name:

Work Requested by Client:


Our Contact Information
DataSoft Corporation
Fort Lauderdale, FL  33312
Business hours Monday - Friday, 9:00am - 5:00pm Eastern Time
954-523-8570
https://dscorp.com
This email address is being protected from spambots. You need JavaScript enabled to view it.


Please review this agreement.
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You will receive an email with Upload Instructions, this Agreement, a Receipt, and a copy of the signed NDA.