How Can We Help?


Unable to determine security privileges.

You are here:
<Go Back

Unable to determine security privileges. Please retry later. This is probably due to another user temporarily blocking access to critical files.

This error is caused by damaged .dat files.  It has nothing to do with User Security or any other user’s right issues.  Sage 50 or Peachtree is trying to open a file that has been damaged.

The damage is normally caused by:

  • A workstation losing connection to the Company’s database.  Workstation lockup or reboot while Sage 50 was open.
  • Network issues that broke the connection to the open database.
  • Power failed while using Sage 50 or Peachtree Accounting.
  • This is not a damaged program problem it is a data file problem.

This causes the files to not be properly updated and left in an invalid state.  We have found that most of the time that pieces of transactions will be missing and totals will not be updated correctly.  It normally affects multiple files and your main transaction files (jrnlhdr.dat and jrnlrow.dat).

There may also be times when the damage could have happened weeks prior and because you have not hit that damaged area within the file and never received the error message.  Once you receive the error message you will be unable to continue until it has been resolved.

There are only two options to resolve the problem:

  1. Either restore a backup prior to the damage
  2. Have your Company files repaired by our Data Recovery Service.

If you decide to restore from a prior backup, make sure you run the Data Verification process from the File Menu once the backup is restored.  You will also have to reenter any maintenance records and transactions since the timeframe of your backup.

You will need to research why the Security Privileges Error happened.

  • Ask users if they encountered any problems while working in Sage 50.
  • Other applications that may have caused the workstation to lock or reboot.
  • Check Windows Application and Services Logs in the Control Panel for Events.
  • Check your network wiring and patch cables.
  • If your environment has power surges or drops, install an Uninterruptible Power Supply (UPS) to all workstations including the File Server (if used).
Was this article helpful?
How can we improve this article?
How Can We Improve This Article?
Table of Contents

Sage 50 and Peachtree Accounting Data Services

Data Recovery

Sage 50 US and Peachtree Accounting Data File Repair Service.

 Fiscal Period Change

Change the fiscal period time for a Sage 50 or Peachtree Accounting Company.

Data Transition

Many data-related services, which include: Sage 50 Product Downgrade, Quote Removal Service, Failed Fiscal Year Close Fix, and bulk change inventory item costing.

Purge Service

Data Purging Service for Sage 50 and Peachtree Accounting.  Reducing file size and increasing program execution speed.

Sage 50 Shell Company

Rebuild your Sage 50 / Peachtree Company in half the time.

Sage 50 Quote Stripping

Unable to import transactions into a new company.  The quote " maybe getting in your way.

Get In Touch

In a world full of options, we wanted to take a moment and say thanks for choosing us.

Our Knowledgebase is available for your technical support questions. 

All Sage 50 and Peachtree Accounting support is provided for a fee.

Contact Us

Contact Form

Contact Info

Fort Lauderdale, Florida, USA
Minneapolis, Minnesota, USA

954 - 523 - 8570

s u p p o r t @ d s c o r p . c o m