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Online General Data Service Agreement Terms
Data Recovery and Data Transformation (Data Scrubbing) Services

Fee
Our Data Services are charged at a Fixed Rate. If the client requests services that are not included in our base offering, there will be an additional charge. Prior to any additional charge, you will be notified and asked for approval of any additional charges.

Each Company dataset is considered a separate Data Service job. If you have more than 3 companies that need the same service, please contact us directly for pricing.

Timeline
Each Data Service job is our top priority. We do not charge extra to have your job expedited during normal business hours. If you wish to have your work performed after normal business hours, there may be an extra fee to cover Employee overtime. Please contact us if you wish to schedule an after-hour service.

Turnaround time depends upon the number of transactions, job definition, size of dataset, and workloads. The normal turnaround time for Purge Services is 1 - 2 days.

Purging takes time, there are many validations and crosschecks that need to be performed to maintain the integrity of the data.

Data Protection
If your Company requires a Non-Disclosure Agreement, you are welcome to use ours or supply your own. Our NDA Agreement is located on our Data Service pages.

Our servers and website are secure. We will only retain your data for 3 days. This period is only used for follow-up questions for Technicians. All data, documents, and materials related to your Company will be destroyed after the 3-day period. If you have questions or need assistance after the 3-day period, you will need to resupply us with your dataset. DataSoft understands the sensitivity of your data. We will make all efforts to protect it.

We do not store your Credit Card Number, CID, or Expiration Date in our system. After your credit card has been processed only the last 4 digits will remain within our systems. This is used to reference any billing inquiries you may have.