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Does not load DBQ Names

Troubleshooting: “Load DBQ Names” Button Freezes or Shows Nothing


If clicking “Load DBQ Names” in the Maintain Template window results in a blank screen or a temporary freeze, the most likely cause is that the Actian Zen Database Engine is not running.
To resolve this, start the Zen engine using one of the methods below:

🖥️ Method 1: Using Windows Services

  1. Press the Windows Key + R , type services.msc , and hit Enter.
  2. In the Services window, look for one of these:
  • Actian Zen Workgroup Engine
  • Actian Zen Enterprise Server
  • Or simply zenengine
  1. Right-click the service and choose Start.

🧰 Method 2: Start Menu Shortcut

If installed as an application (not a service), you may find a shortcut like:

  • Start Workgroup Engine in the Start Menu or Apps screen.

This launches the engine manually, typically for Workgroup installations.